Maintenance & Service Plans
Minimise "downtime" with our maintenance and service plan
IPT Group is committed to provide a competitive service plan tailored to fit your needs, supported by a comprehensive maintenance agreement to ensure your solution operates at peak performance for the entirety of its life.
We will find the best service plan for you
Get your free quote
Ensure your photocopier is kept in the best condition, with our maintenance and service plan
Fast Response Time, less than 4 hours
No Hidden Costs, Parts & Labour included
Regular Maintenance & Servicing
Avoid unpleasant surprises with our Maintenance & Service plans
We understand the frustration caused when a device isn’t working and starts to affect your business activities.
Our maintenance contracts cover whether there’s a fault with a machine or even one of your employees struggling to use it. We will come over and sort it out whatever the problem.
IPT Group responds to the majority of service calls within less than 4 hours and 98.5% of these calls are resolved on a ‘first time fix’ basis because our engineers are highly qualified and competent and carry a comprehensive stock of spare parts which ensures that downtime is kept to a minimum for our customers.
Why does a device need maintenance?
Avoid breakdown and expensive repairs
Copiers will go through the process of wear and tear no matter how well you care for yours, and certain factors can accelerate this process, like copying/printing large volumes each day, employees not following correct copier practices and more.
Minimise Downtime
Preventative maintenance can help to identify possible problems before they become much worse and unforeseen breakdowns can be reduced.
Improve photocopier performance
Performing regular health checkups on your device also ensure that it is running at its maximum capability with high quality output.
We offer you a trusted Support Service designed to optimise your business environment to help reduce unplanned downtime
